Billing, Payments, and Invoices
What this means
This helps you understand what you paid, what is pending, and where to download proof of payment.
Before you start
- Know your site ID or site name.
- Open site subscription and billing page.
- Keep payment date and amount handy if raising a ticket.
Quick check
- You can find your latest payment record.
- Invoice or receipt can be downloaded where available.
- Subscription status matches your latest payment event.
Step-by-step
- Open your site and go to Subscriptions/Payments.
- Check latest status: active, pending, authenticated, cancelled, etc.
- Review subscription and billing entries for payment history.
- Download invoice/receipt from available actions.
- Use Refresh Status if payment status has just changed.
- If mismatch remains, report issue with screenshot and details.