Individual Medical Insurance
Health cover for individuals and families
Customizable medical plans with network access across UAE
- Outpatient and inpatient coverage options
- Pre-authorization and claims support
Established insurer — UAE
NGI Head Office
Comprehensive insurance solutions for individuals and businesses
Medical, motor, travel, life, property, marine and corporate risk solutions backed by 40+ years of regional experience
Trusted protection
Corporate & Personal Coverages
Tailored plans for employees, fleets and assets
Serving Deira and UAE-wide clients
Multi-line insurance expertise
Company.
About NGI
Our Services
Practical insurance solutions for your needs
Highlights from recent field work and delivery outcomes.
- Established regional insurer with decades of operation
- Office location in Deira, Dubai with direct contact details
- Broad product range for individuals and commercial clients
- Customer ratings available (3.4 from 64 ratings)
Get in touch
Registered address
Dutco House - 34 34 St - Port Saeed - Deira - Dubai - United Arab Emirates
Company email: [email protected]
Open map in Google MapsOur Services
Practical insurance solutions for your needs
Products
Signature offerings and core deliverables.
Motor Insurance
Private vehicle cover
Comprehensive and third-party motor policies
- Accident and theft protection
- Optional NCB support and add-ons
Travel Insurance
Short-term travel cover
Single-trip and annual multi-trip plans for UAE residents and visitors
- Emergency medical and repatriation
- Travel delay and baggage protection
Life & Personal Accident
Life, critical illness and accident cover
Plans to protect family income and liabilities
- Death and disability benefits
- Optional critical illness riders
Property & Engineering
Commercial and residential property cover
Protection for buildings, contents and project engineering risks
- Fire, perils and business interruption options
- Contractors all-risk and erection all-risk
Marine & Cargo
Cargo and hull insurance
Cover for goods in transit and marine liabilities
- Cargo loss and damage cover
- Hull and liability solutions
Liability & Commercial Accident
Third-party and employer liability
General liability, employer’s liability and business interruption
- Public and product liability
- Employer’s liability and group accident
Catalog
Curated categories aligned to market demand.
Group Medical Insurance
Employee health programmes
Custom group schemes for SMEs to large corporations
- Plan design and premium management
- Wellness and employee support services
Motor Fleet Insurance
Fleet risk management
Policies for corporate fleets with risk control services
- Fleet claims management
- Risk engineering and loss prevention
Engineering & Energy Cover
Project and operational risk
Cover for construction, installation and energy risks
- Construction all-risk
- Operational energy package
Programs
Programs and initiatives supporting the core mission.
Employee Benefits Programmes
Design and administration of group benefits including medical and life
- Group medical
- Group life and accidental cover
- Wellness initiatives
Services
Operational modules shaped around sector needs.
Policy Issuance & Administration
End-to-end policy setup
Quotation, underwriting and policy documentation
- Online and broker-assisted issuance
- Renewal management
Claims Management
Claims support and settlement
Dedicated claims teams for timely processing
- Local claims handling
- Coordination with healthcare providers and garages
Risk Consultancy & Loss Prevention
Risk surveys and mitigation advice
Site surveys, loss control and safety recommendations
- Risk assessments for property and fleet
- Recommendations to reduce premiums
Customer Support & Network Assistance
Support for policyholders
Helpdesk for enquiries, authorizations and provider network access
- Multi-channel contact
- Provider network coordination
Operational metrics
Tables and charts derived from available data.
Operational details
Established
40+ years (regional operations)
Customer rating
3.4 from 64 ratings
Head office
Deira, Dubai, UAE
Contact
+97142115800 | [email protected]
Website
https://ngi.ae/
Capabilities
Core capabilities for NGI Head Office.
Group medical insurance
Motor fleet and commercial motor cover
Property and engineering insurance
Marine and cargo insurance
Liability and casualty coverage
Travel and personal lines
Leadership & expertise
Governance & leadership posture
Experienced underwriting and claims teams delivering sector-focused insurance programs.
Customer feedback
Ratings and service insights
Mixed customer feedback across service and claims experiences; established regional presence noted.
This is my first time with NGI, and my car is insured by them. I’m very impressed with the service from NGI, especially the outstanding support from Ms. Mira. She handled my case with professionalism, care, and efficiency until it was fully resolved. Truly grateful for her help — a great example of excellent customer service employee!
⸻ I’ve been a client of NGI Insurance for the past two years, and I’ve noticed a remarkable improvement in their service this year — I would say it’s four times better in terms of efficiency, responsiveness, and overall customer experience. I would especially like to thank Ms. Rajaa, the company representative, for her exceptional professionalism and deep expertise. Her dedication and support truly elevated the entire experience. Thank you, NGI, for continuously raising the bar in service quality.
Good for corporate looking for cheap insurance, each time you spend money for your medicines as well as very slow approval process Waste of time and money
Bed service very only 51 dhirm injection rejected
Very bad service insurance NGi 😡😡 I kil the owner
NGI is the most helpful insurance company I have ever dealt with. is honest and up front with everything, it is a Great local insurance company for personal and business related insurance, getting an immediate insurance proof and easy payment options. Specially Mr. Islam Mohammed Al Barsha Branch Business Development Officer. He was dealing with me for the day i have insured my car till is got cancelled because an accident. An my personal experience he is very helpful and cooperative person to deal with him Thanks for all the great deal was done from your side.
I have NGI medical insurance. I guess their approval process is the slowest. Think, you are ill or you are accompanying some patients in pain, and you keep waiting for your medicine or medical tests to get approved just to know that it's rejected. I am telling you even the best category medical insurance of NGI would draw the same fate - rejection. Let's not discuss about post medical claim, that is so unuserfrienly. I am sure anything more than a star review is paid.
Get in touch
Connect with NGI Head Office
Contact us for corporate and personal insurance enquiries
Messages will be sent to the company email [email protected].