Summary
Helpful,entertaining,team
Experience
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New entry
New entry
Lead Product Designer
New entry
- Redesigned onboarding and reduced drop-off with guided flows.
- Introduced QA rituals that reduced usability regressions.
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UX Designer
Bright Labs · 2019 — 2021
Senior Product Designer
Fintech
- Launched migration flows and reduced support dependency.
- Improved handoff quality with reusable patterns.
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Visual Designer
Craft & Co · 2017 — 2019
Product Designer
Agency
- Improved conversion through clearer activation journeys.
- Ran usability studies to guide product priorities.
Education
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B.Des, Interaction Design
Design Institute · 2016 — 2020
B.Des, Interaction Design
Full-time
- Focused on interaction systems and information architecture.
- Completed capstone on accessible service design.
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Certificate, Product Strategy
Northbridge · 2021
Certification, UX Research
Professional
- Applied mixed-method research in discovery and validation.
- Built repeatable interview and testing frameworks.
Testimonials
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“Clarity and rigor from discovery to delivery.”
Jordan Lee
Product Lead
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“A thoughtful collaborator who elevates the team.”
Priya Shah
Head of Design