Trusted local care

Heena Clinic

Heena Clinic — Compassionate primary and digestive care

Warm service • Lovely ambience • Clean and comfortable

Comprehensive outpatient services

Experienced physician-led care

Diagnosis, medication, and follow-up

5★ average from local patients

Non‑surgical treatments available

Company registered in India.

Our approach

Services

Practical treatments with gentle care

Highlights from recent field work and delivery outcomes.

  • 5.0 Google rating from 32 reviews
  • Wheelchair-accessible restroom on site
  • Daily clinic hours 10:00 AM–9:00 PM

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Registered address

L 2nd Gali No 24, Block B, Devli, Sangam Vihar, New Delhi, Delhi 110080, India

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Services

Practical treatments with gentle care

Products

Signature offerings and core deliverables.

Core Service Package

A complete solution designed to deliver consistent outcomes with clear milestones and reporting.

Primary

Specialized Support

Targeted services for teams that need expert help with specific goals or projects.

Focused

Performance Optimization

Ongoing improvements that increase efficiency, reliability, and customer satisfaction.

Growth

Catalog

Curated categories aligned to market demand.

Process Review

A structured review to identify gaps, risks, and opportunities.

Assessment

Implementation Roadmap

Clear steps, timelines, and responsibilities for execution.

Planning

Operational Toolkit

Templates and systems to keep work consistent and measurable.

Enablement

Projects

Active workstreams and delivery focus areas.

Efficiency Upgrade

Improved internal workflows and reduced bottlenecks across teams.

Operations

Customer Experience Refresh

Updated service delivery to increase satisfaction and retention.

CX

Scalable Delivery Model

Built a repeatable model that supports growth without quality loss.

Scale

Routes & coverage

Operational routes and geographic coverage.

Strategic Partnerships

Collaboration with aligned teams and organizations.

B2B

Industry Events

Participation in key events and business forums.

Network

Client Referrals

Strong relationships that drive trusted referrals.

Trust

Supply nodes

Supply chain touchpoints and processing hubs.

Reliable Delivery

Consistent execution supported by clear processes.

Quality

Operational Visibility

Transparent reporting and progress tracking.

Reporting

Team Enablement

Training and support to keep teams effective.

Support

Programs

Programs and initiatives supporting the core mission.

Continuous Improvement

Ongoing initiatives to refine systems and performance.

Client Success Program

Proactive support to help teams achieve their goals.

Care lines

Service lines and response pathways.

General Consultation image

General Consultation

Comprehensive evaluation for abdominal, digestive, and general health concerns; personalised treatment plan.

  • History and exam
  • Diagnosis and treatment recommendations
  • Follow-up planning
Gastroenterology Care image

Gastroenterology Care

Assessment and management of liver, stomach, intestinal and bowel disorders.

  • Symptom evaluation
  • Medication management
  • Diet and lifestyle advice
Proctology (Piles) Treatment image

Proctology (Piles) Treatment

Non‑surgical management of haemorrhoids and related conditions; conservative and medical therapies.

  • Medical regimen to avoid surgery
  • Minimally invasive procedures when indicated
  • Post‑treatment follow-up

Services

Operational modules shaped around sector needs.

Outpatient Consultation image

Outpatient Consultation

Face‑to‑face clinical assessment and treatment planning with Dr. M. Saifi.

  • Detailed history and examination
  • Clear explanation of diagnosis
Diagnosis & Medication image

Diagnosis & Medication

Prescription and supervision of drug therapy for GI, abdominal and proctology conditions.

  • Evidence‑based prescriptions
  • Monitoring and adjustments
Follow‑up Care image

Follow‑up Care

Scheduled follow‑up visits to monitor progress and modify treatment.

  • Outcome tracking
  • Ongoing patient education

Operational metrics

Tables and charts derived from available data.

Operational details

Address L 2nd Gali No 24, Block B, Devli, Sangam Vihar, New Delhi, Delhi 110080, India
Phone +91 96545 55300
Hours Daily 10:00 AM – 9:00 PM
Primary services General practice, gastroenterology, proctology

Performance mix

Delivery 55
Operations 30
Support 15

Capabilities

Core capabilities for Heena Clinic.

Outpatient consultations
Gastrointestinal evaluation and treatment
Piles and proctology non-surgical care
Personalised medication plans and follow-up

Clinic lead

Governance & leadership posture

Dr. M. Saifi — treating abdominal, gastroenterology and proctology conditions with patient-centred care and clear explanations.

Patient feedback

Highly rated care and outcomes

Arpit Tomar image
Arpit Tomar 2 years ago
★★★★★

I had an exceptional experience with Dr. Saifi. Their expertise, genuine care, and thorough explanations made me feel confident and at ease throughout my medical visit. I highly recommend Dr. Saifi for anyone seeking compassionate and knowledgeable healthcare.

Ruhi Khatoon image
Ruhi Khatoon 2 years ago
★★★★★

If You Are Suffering from Erectile Dysfunction than you have to give one chance to Dr M Saifi Heena Clinic Good knowledge and command and the way of talking is very gentle I'm fully cured and satisfied with the nuskha they give me 👍

Md Noor image
Md Noor 2 years ago
★★★★★

Best clinic for Piles I m fully satisfied No need for surgery Good command and knowledge I'm fully cure by medicine

Adv Abhishek image
Adv Abhishek 6 months ago
★★★★★

Best staff services , hygiene atmosphere

M K image
M K 3 years ago
★★★★★

Dr saifi sir best in abdominal gastrolgits I suffered liver inflammation and colon infection and loose stool and abdominal pain thanks to Dr M Saifi He Cure me

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